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Chat, Operator, Project or Solution?

You don't need to learn every area before starting your first task. Begin where your current goal fits best.

You want to… Start here What matters
Answer a question, edit a text or develop ideas Chat Describe your goal and provide the context needed.
Work on a task with a digital team member Operator Choose based on the task description and available capabilities.
Organize work around a shared topic Projects Check that you're in the right project and know who can access it.
Find or manage files Drive Check whose file storage you have opened.
Use a workflow provided for a specific purpose Solutions Read the Solution's description and requirements.

Example: prepare a team workshop

Chat: Turn bullet points into an invitation draft or ask for a suggested agenda.

Operator: Work with a suitable Operator on a structured proposal. The steps they can carry out depend on their configuration and your permissions.

Project: Organize workshop collaboration in a shared context.

Drive: Find and manage the related files. Opening a file in Drive doesn't mean it is being used as a source in a conversation.

Solution: If your organization provides a suitable Solution, follow its intended workflow.

How the terms connect

  • A chat is a conversation. You can also chat with an Operator.
  • An Operator is a digital team member with a task description of their own.
  • A project brings work together in a shared context. Project Agents and Operators are different types of Agents.
  • A Solution provides functionality for specific tasks. How you use it depends on the Solution.

Access isn't automatically shared

Don't assume a personal chat or a file in your Drive is visible to a project team. Check the area and its displayed sharing settings.

Something missing or looking different in your workspace? Here's how to get support.